← Back to home

Terms of Service

Last updated: 2026

CUSTOMER EXPERIENCES

Real Customers. Real Reviews. Real Peace of Mind.

Don't just take our word for it. Discover why drivers across England choose AdBlue Expert for specialist vehicle diagnostics, reliable service and professional support.

5.0/5 GOOGLE RATING • 299 REVIEWS

  • “Great speedy service, sorted my adblue, would highly recommend”

    Steve Willis

    Google review
  • “It does exactly what it says on the tin. !! Had a holiday coming up and Mercedes wanted over £1500 to rectify. One message and boom they were on the drive. Reasonable and great customer service! Highly recommended.”

    Tania Williams

    Google review
  • “Contacted and was organised a day later , only took a couple of minutes and considering the hassle I have had from dealers trying to sell me parts not necessary. Add blue and stage one done with great thanks, definitely recommend.”

    Roy Morgan Jones

    Google review
  • “Great service. Great Technician. Great value for money given the alternatives. Highly recommended.”

    yodelbox

    Google review
  • “Really happy with the service. Came out same day. Very happy with the service.”

    tom clowser

    Google review
  • “Friendly and efficient service, sorted out my adblue issue and did a stage 1 remap on my range rover. Would use again”

    Dec Halford

    Google review
  • “Brilliant service. Came the same day. Got me out of trouble and got me back to work. Very thankful.”

    Brett Shiels

    Google review
  • “Happy with the remap done on my car to fix the adblue fault. The engineer was polite and efficient. I would highly recommend the company.”

    Michael Carrington

    Google review
  • “These Adblu guys were fantastic! They attended my vehicle and got rid of this issue of adblu! Great service and fabulous communication! Will recommend this company!”

    Muhammad Nasir Uddin

    Google review
  • “Excellent job, arrived exactly when he said he would. Cured my adblue problem with ease ,also remaped”

    norman cass

    Google review
  • “Thank you so much for sorting my adblue fault And remap much appreciated for the quick response And did the job outside my door No travelling to get to you You came to me And The pleasant Technician who did the job thanks so much very happy Customer”

    john Vaughan

    Google review
  • “Great company and they do as they say. Really nice and polite, gets the car sorted efficiently and great communication”

    georgia stradling

    Google review
  • “Done a fantastic job and only look 30mins”

    danny hunt

    Google review
  • “Really pleased with this service. Comms were fast, clear and polite. The guy arrived on time and phoned ahead. The problem with my car was sorted in half an hour. Would 100% recommend.”

    Stephen Cooke

    Google review
  • “Fantastic service, doe's what it says on the box,the car performance has really improved, and no add blue light”

    neville blake

    Google review
  • “Same day service, TBH it was excellent service and works that was carried out”

    Ayaz Ahmed

    Google review
  • “Really happy with the remap done on my car, polite, efficient service and would highly recommended to anyone. Fixed my Adblue problem and cleared all my lights on the dashboard. My car is now quicker and more fuel efficient, I’m more than happy and very grateful for the service I received.”

    Sean Phillips

    Google review
  • “Excellent service from start to finish. I had an AdBlue fault with my vehicle and they diagnosed and fixed the problem quickly and professionally. Very knowledgeable, efficient and friendly service, and they kept me informed throughout the process. The vehicle is now running perfectly again. I’m really impressed with the service and would highly recommend AdBlue Service to anyone having AdBlue or related vehicle problems. Great job and thank you! 👏🚗”

    Mauricio Carturan

    Google review
  • “Very quick and efficient as well as cost friendly. Good availability as well, Had an adblue fault so couldn't drive, came to my house and solved the issue as well as remapping the car. Thumbs up for quick communication.”

    Ramiz Abdullah

    Google review
1 / 19

Quotes and bookings

Prices quoted by phone, WhatsApp or through our online form are based on the vehicle and fault details you give us. If the vehicle or fault differs on arrival, we will confirm any revised price with you before starting work.

Mobile callouts

We attend your home, workplace or roadside within our coverage area. Arrival times are estimates and can be affected by traffic and earlier jobs. You must provide a safe, legal and accessible place for us to work on the vehicle.

Payment

Payment is due on completion of the work unless agreed otherwise in advance.

Warranty

Lifetime Software Warranty: applies to the software work on that vehicle. If the covered software work develops a problem, we correct it again. Later software updates or recalls void the warranty. Callout charges, including any emergency callout charge, are not covered.

No Fix, No Fee

If we cannot complete the job, there is no charge.

Vehicle use and the law

Modifications to emissions-related systems may affect a vehicle's compliance with road-use regulations in some territories. Work is carried out at the owner's request and it is the owner's responsibility to ensure their intended use of the vehicle is lawful. If you are unsure, ask us before booking.

Liability

We carry out work with reasonable skill and care. Nothing in these terms limits liability for death, personal injury or anything else that cannot be limited by law. These terms are governed by the law of England and Wales.